Política de privacidad

Privacy Policy

Last updated: July 2026

Nottera respects your privacy. This Privacy Policy explains what personal information we collect, why we collect it, how we use and share it, and the rights and choices available to you.

This Policy is designed to comply with the EU and UK General Data Protection Regulation (GDPR), the California Consumer Privacy Act and California Privacy Rights Act (CCPA/CPRA), and other applicable U.S. state privacy laws.

2.1 Who We Are

Nottera, with a mailing address available upon request, is responsible for the personal information described in this Privacy Policy.

For privacy-related questions or requests, contact us at support@mynottera.com.

2.2 Information We Collect

Depending on how you interact with Nottera, we may collect the following categories of personal information:

  • Identifiers and contact information: name, email address, phone number, shipping address, and billing address.
  • Order information: products purchased, order value, transaction history, and related purchase information.
  • Payment information: payments are processed by our third-party payment providers. We do not store full credit or debit card numbers. We may receive limited payment information, such as the last four digits of a card or the authorization result.
  • Account information: login credentials, stored securely, and account preferences.
  • Communications: emails, messages, product reviews, customer service inquiries, and support requests.
  • Device and usage information: IP address, browser type, device type, pages viewed, and similar analytics information collected through cookies and related technologies. See our Cookie Policy for more information.
  • Marketing information: subscription status, communication preferences, and engagement with our marketing communications.

2.3 How We Collect Information

We collect personal information:

  • Directly from you when you place an order, create an account, contact us, subscribe to marketing communications, or otherwise interact with Nottera.
  • Automatically through cookies and similar technologies when you use our website.
  • From our service providers and business partners, such as payment processors, analytics providers, and fraud-prevention providers.

2.4 How and Why We Use Your Information

We use personal information for the purposes described below. Where the GDPR applies, we rely on the corresponding legal bases listed below.

Purpose

GDPR Legal Basis

Process and fulfill orders and provide customer support

Performance of a contract

Send order confirmations and shipping updates

Performance of a contract

Prevent fraud and abuse and protect our systems

Legitimate interests and/or legal obligation

Send marketing emails, promotions, and offers

Consent and/or legitimate interests where permitted by law; you may opt out at any time

Analyze website usage and improve our website and services

Consent for non-essential cookies and/or legitimate interests, where permitted

Comply with legal, tax, accounting, and regulatory obligations

Legal obligation

2.5 How We Share Your Information

We share personal information only when reasonably necessary to operate our business, provide our services, fulfill your orders, or comply with legal obligations.

We may share information with:

  • Order fulfillment and shipping providers: We may share your name, shipping address, and relevant order details with fulfillment companies, shipping providers, and carriers that prepare and deliver your order.
  • Payment processors: We share information necessary to process payments and help detect and prevent fraudulent transactions.
  • Technology, analytics, and marketing providers: This may include providers that support website hosting, email communications, analytics, advertising, and other business functions.
  • Professional advisors, government authorities, and business successors: We may disclose information to legal or tax advisors, government authorities when legally required, or in connection with a merger, acquisition, restructuring, financing, or sale of assets.

We do not sell your personal information for money.

However, certain sharing of information for analytics, advertising, or similar purposes may qualify as a “sale” or “share” under certain U.S. privacy laws. Where applicable, you may opt out of these activities as described in Section 2.9 and our Cookie Policy.

2.6 Categories of Personal Information Under the CCPA/CPRA

During the previous 12 months, we may have collected and disclosed the following categories of personal information:

Category

Collected

Disclosed for a Business Purpose

Identifiers (such as name, email address, mailing address, and IP address)

Yes

Yes — fulfillment, payment, analytics

Commercial information (such as purchase and order history)

Yes

Yes — fulfillment, payment

Internet or other electronic network activity (such as browsing activity)

Yes

Yes — analytics, advertising

Approximate geolocation information derived from IP address

Yes

Yes — analytics, fraud prevention

Financial information (such as payment tokens or the last four digits of a payment card)

Yes

Yes — payment processing

We do not sell personal information for money, and we do not knowingly process sensitive personal information for the purpose of inferring characteristics about individuals.

2.7 International Data Transfers

If we transfer personal information from the European Economic Area (EEA) or the United Kingdom to a country that has not received an adequacy decision, we rely on appropriate legal safeguards, such as the EU Standard Contractual Clauses and, where applicable, the UK Addendum.

If you would like more information about the safeguards used for a particular transfer, please contact us at hello@mynottera.com.

2.8 Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy, including maintaining records required for legal, tax, accounting, fraud-prevention, and other legitimate business purposes.

When personal information is no longer required, we will delete, anonymize, or securely dispose of it in accordance with applicable law.

2.9 Your Privacy Rights

EEA and UK — GDPR

If the GDPR applies to you, you may have the right to:

  • Access your personal information.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information.
  • Request restriction of processing.
  • Request portability of your personal information.
  • Object to certain processing activities, including direct marketing.
  • Withdraw your consent at any time where processing is based on consent.

You may also have the right to lodge a complaint with your local data protection authority.

California and Other U.S. States

Depending on your state of residence and applicable law, you may have rights including:

  • The right to know and access personal information we collect about you.
  • The right to request deletion of personal information.
  • The right to request correction of inaccurate personal information.
  • The right to opt out of the sale or sharing of personal information.
  • The right to opt out of targeted or cross-context behavioral advertising.
  • The right to limit certain uses of sensitive personal information.
  • The right not to receive discriminatory treatment for exercising your privacy rights.
  • The right to use an authorized agent to submit a request on your behalf, where permitted by law.

How to Exercise Your Rights

To exercise an applicable privacy right, email support@mynottera.com with enough information for us to verify your identity.

We may request additional information when reasonably necessary to verify your request and protect your personal information. We cannot fulfill requests that we are unable to verify as required by applicable law.

Do Not Sell or Share My Personal Information

To opt out of the sale or sharing of personal information or targeted advertising, where applicable, you may email hello@mynottera.com or use the cookie-preference controls available on our website.

We also honor recognized opt-out preference signals, including Global Privacy Control (GPC), where required by applicable law.

We respond to verified privacy requests within the timeframes required by applicable law, generally within 30–45 days, subject to any permitted extensions.

2.10 Marketing Choices

You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link included in our marketing emails or by contacting us at support@mynottera.com.

Please note that transactional communications, such as order confirmations, shipping updates, and important account-related messages, are not marketing communications and may still be sent even if you opt out of marketing emails.

2.11 Security

We use reasonable technical and organizational measures designed to protect your personal information, including encryption in transit, access controls, and reputable third-party service providers.

However, no method of transmission or storage is completely secure. We therefore cannot guarantee the absolute security of your personal information.

2.12 Children’s Privacy

Our website is not directed toward children, and we do not knowingly collect personal information from individuals under the age of 16, or the minimum age permitted under applicable law in your jurisdiction.

If you believe that a child has provided personal information to us, please contact us at hello@mynottera.com so we can take appropriate action.

2.13 Cookies and Similar Technologies

Our use of cookies and similar technologies is described in our Cookie Policy.

Where required by applicable law, we obtain consent before using non-essential cookies and provide appropriate mechanisms for managing cookie preferences and opting out of certain forms of tracking or targeted advertising.

2.14 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements, or services.

When we make material changes, we will post the updated Policy on our website and update the “Last updated” date. Where required by law, we will obtain renewed consent before implementing changes that require it.

2.15 Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, please contact us at:

support@mynottera.com